Keep the assignment connected.
Assignment changes, access instructions and incidents should reach the agreed supervisory contact. Make time-sensitive changes explicit so the team can confirm the required action.
Help us understand
what has changed.
Use the contact and response arrangements agreed for your service. For a new enquiry, the contact page can help you prepare the information for the team.
- Assignment change
- The site, duties, hours and the date the change is needed.
- Access information
- Expected people, authority, permitted areas and time windows.
- Incident follow-up
- The incident reference, time, location and information requested.
- Service review
- Recurring concerns, upcoming site changes and decisions required.
Know the support
you have in place.
Included equipment, service hours, response priorities and escalation contacts are defined in your agreement. When the building, installation or assignment changes, tell the team so the service information can be reviewed.
Better questions.
Better project decisions.
Practical guidance to help define the work before you appoint a contractor.
Explore the knowledge centreWhat belongs in a security assignment brief?
A useful brief tells an officer what to do, what to observe and who can make the next decision.
Read the guidePeople, licences and the assignment.
Check the role and its requirements, then look at how the service will be prepared and managed.
Read the guideA better handover between security shifts.
Pass on the information that changes the next officer’s decisions.
Read the guideTell us about the assignment.
Tell us the location, the task and the timescale. We’ll connect you with the relevant team.
